Terms starting with
O
Browse every glossary entry filed under “O”.

O
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Omnichannel Selling
Omnichannel selling, or omnichannel commerce, is a retail and marketing strategy that connects every part of a business, including physical stores, websites, apps, and social media.
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One-Click Checkout
One-click checkout lets a returning buyer complete a purchase with a single tap.
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One-Time Buyer
A one-time buyer is a customer who places one order with your store and never buys again.
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Online Sales Channel
An online sales channel is a digital platform where a business sells its products directly to internet shoppers.
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Online Wholesale
Online wholesale is the digital version of traditional business-to-business (B2B) commerce.
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Open Rate
Open rate is the percentage of delivered emails that recipients actually open.
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Order Approval
Order approval is a checkpoint where an order waits for a person to accept it before it ships.
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Order Bump
An order bump is a small add-on offer shown during checkout, usually as a single tickbox.
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Order Export
Order export is the process of pulling your store's order data out of WooCommerce and into a file.
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Order Fraud
Order fraud is an order placed with payment details the buyer is not entitled to use.
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Order Fulfillment
Order fulfillment is everything that happens after a customer clicks the buy button.
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Order Management System
An order management system (OMS) is software that tracks every order from placement through delivery and payment.
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Organic Traffic
Organic traffic is the stream of visitors who reach your store through unpaid search results.
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Orphan Page
An orphan page is a live, published page on your site that no other page on your site links to.
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Out-of-Stock Rate
Out-of-stock rate measures how often shoppers find a product unavailable when they want to buy it.
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Overselling
Overselling happens when your store accepts and confirms an order for stock you cannot actually ship.
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Overstock
Overstock is inventory you hold beyond what you can sell in a reasonable time at your normal price.