Terms starting with
R
Browse every glossary entry filed under “R”.

R
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Real-Time Shipping Rates
Real-time shipping rates are delivery prices pulled live from the carrier at the moment of checkout.
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Reciprocity Principle
The reciprocity principle is the human pull to return favors.
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Referral Program
A referral program is a system that rewards your current customers for bringing you new ones.
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Refund Rate
Refund Rate is the share of your sales revenue that you pay back to customers as refunds.
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Reorder Point
A reorder point is the stock level that tells you it is time to order more.
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Repeat Purchase Rate
Repeat Purchase Rate (RPR) is the share of your customers who buy from you more than once.
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Request For Quote (RFQ)
A Request for Quote (RFQ) is a digital tool that changes how people buy from your online store.
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Retargeting
Retargeting is advertising aimed at people who have already visited your store.
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Retrieval-Augmented Generation (RAG)
Retrieval-Augmented Generation (RAG) is a way for an AI model to look up outside information before it answers.
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Return on Investment (ROI)
Return on investment (ROI) measures how much profit you earn against what you spent.
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Returns Management (RMA)
Returns management is the full process of handling products that customers send back.
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Rich Snippet
A rich snippet (also called a rich result) is a normal search listing that Google enhances with extra visual details.
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ROAS (Return on Ad Spend)
Return on ad spend, or ROAS, measures how much revenue you earn for every dollar spent on ads.
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Robots.txt
Robots.txt is a simple text file that lives at the root of your website.
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Rule-Based Discount
A rule-based discount is an automated pricing strategy where e-commerce software applies a special deal only when a shopper meets specific conditions, using simple "if-then" logic.